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Creating unforgettable experiences since 2010
Choose between our variety of tours or customize one to suit your preferences. We are happy and excited about having fun with you showing you our country!
Booking request form
- Semi-Private or Public Tours (Small Group Rioja Experience)
- Payment & Balance: A 30% deposit is required at booking. The remaining balance is due 72 hours before the tour.
- Minimums: A minimum of 4 guests is required for a semi-private tour to run. If this minimum is not met, we will offer an alternative date or a full refund.
- Cancellation Policy: Full refund is available for cancellations made at least 72 hours before the tour.
- Availability Note: In the very unlikely event that Marqués de Riscal is fully booked for your date, we will provide an alternative experience at a comparable, high-level architectural winery.
- During the low season, November to March, we might not be running public tours for lack of enough customers, even in cases when we offer those tours in platforms such as Viator, Abnb, Winetourism and others. Please check with us about availability during the low season and holidays
- Private Tours (Rioja and Basque tours):
- Payment & Balance: A 30% deposit is required to secure your date. The remaining balance must be paid in full 7 days before the tour date.
- Fixed Pricing: The total price is based on the group size confirmed at the time of booking. This rate is fixed; if your headcount decreases after booking, the original total price remains due and will not be adjusted.
- Cancellation Policy: Full refund (minus non-refundable winery tickets and processing fees) is available for cancellations made 7 days or more before the tour. Within 7 days, all payments are non-refundable.
- General Terms (Applies to all Tours)
- Processing Fees: A 5% fee applies to Card or PayPal payments (waived if using PayPal “Friends and Family”).
- Quote Validity: Prices are valid for 14 days after a quote is sent and are subject to change without notice.
- Low Season: From November to March, public tours may be limited. Please contact us directly for holiday and winter availability.
- Image Use: By joining a tour, participants grant North Coast Tours permission to use photos or videos taken during the activity for promotional purposes (including social media and our website) without compensation. Participants may request the removal of their image at any time, and we will do so promptly. No compensation will be provided for the period during which the images were in use.
- Release and Waiver of Liability: By booking or participating in any tour, activity, or service provided by North Coast Tours, the person booking (the “Client”) and all participants in their party (collectively, “the Participants”) hereby release, waive, and discharge North Coast Tours, including its owners, associates, and employees, from any and all liability. This waiver applies to the Participants, their heirs, personal representatives, and assigns.
- Scope of Claims: This waiver includes, but is not limited to, any and all claims—including those arising from negligence—resulting in:
- Personal Injury: Including accidents, illnesses, or death.
- Property Loss: Damage to or loss of personal belongings.
- Food & Beverage: Allergic reactions, negative reactions, or food poisoning resulting from wine, drinks, or food consumed during or as a result of the activities.
- Comprehensive Coverage: This release applies to all associated aspects of the tour experience, including:
- The use of all vehicles and transportation services.
- Interaction with staff and use of provided equipment.
- Conditions and incidents at any and all places, venues, or sites visited during the tour.
- Assumption of Risk and Insurance: The Participants acknowledge that tour activities involve inherent risks. By booking or participating, the Participants voluntarily assume all such risks. While North Coast Tours maintains all mandatory and optional insurance required for professional operation, the existence of such insurance does not void or waive the Participant’s agreement to this release of liability.
- Severability: If any term, clause, or provision of this Waiver of Liability is held to be invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause, or provision. Such invalid term, clause, or provision shall be deemed severed from this agreement, and the remainder of the agreement shall continue in full force and effect.
- Acceptance of Terms: By completing a booking or participating in a North Coast Tours activity, the Client confirms that they have the authority to agree to these terms on behalf of all participants in their party and that all participants have read, understood, and voluntarily accepted these terms.
At northcoasttours.com we comply with the EU GDPR so your data is safe. In addition, you must accept our privacy policy when submitting a form:
- Responsible: northcoasttours.com
- Purpose: to be able to manage your request.
- Legitimation: your express consent.
- Recipient: your data will be stored at Cloudways, – our hosting provider -, which also complies with the GDPR.
- Rights: you can exercise your rights of access, rectification, limitation and deletion of data at info@northcoastours.com
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